AI Voice Agents: Overflow & After Hours

The Bottleneck

After-hours and overflow calls went to voicemail or rang out, losing exam bookings and constant staff interruptions for the same questions.

The Solution

Built AI voice agents that answer when lines are busy or the clinic is closed, texting live booking links, transferring to staff, and notifying the team of missed calls. Bilingual options available.

The Outcome

Captures missed revenue opportunities from overflow and after-hours calls while reducing the cost of repetitive phone handling.